A Strategy for Business Acquisition Retention Relationship Building

A CRM System Needs A Data Strategy

by David McNamara ... To reflect a company's unique business outlook and ... Developing an effective data strategy for the ... if marketing activities fit customer acquisition and retention ... http:/.../Research/ResearchHighlights/ExecutiveView/2003/07/research_notes/TN_EV_XDM_07_03_03_1.asp - 16k - 2003-07-03 Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how

Interface Software Expands Its CRM Functionality

by Kevin Ramesan ... prospects, manage referrals, investment analysts, acquisition candidates and ... Strategy and User Recommendations. ... to act promptly on business opportunities by ... http:/.../Research/ResearchHighlights/Crm/2004/08/research_notes/PN_CR_KV_08_26_04_1.asp - 10k - 2004-08-26 Summary: Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship ma

Microsoft Business Network (MBN)--Coming of Age? Part Four: More ...

by P.J. Jakovljevic ... began at MBS even before its strategy was espoused ... would see the eventual acquisition as yet ... that includes application functionality, business class libraries ... http:/.../Research/ResearchHighlights/Scm/2004/09/research_notes/PN_SC_PJ_09_04_04_1.asp - 18k - 2004-09-04 Summary: The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might answer only some of these requirements at this stage. In any case, MBN is a great, initial idea that can lay the foundations for a future product of

Made2Manage Systems 'One Year After': Reenergized and Growing Part ...

by P.J. Jakovljevic ... Further, the DTR acquisition will stop Made2Manage Systems ... leading embedded databases for business applications around ... an eye on its future product strategy. ... http:/.../Research/ResearchHighlights/Erp/2005/02/research_notes/EN_ER_PJ_02_26_05_1.asp - 22k - 2005-02-26 Summary: Although not necessarily unique to Made2Manage Systems, the strategy of taking a deep breath and reflecting upon how to proactively better serve existing customers, and building upon that with a combined organic growth and growth via acquisitions, seems to be a recipe for success these days.

Ross Systems' Focus Yields More Value For Process Manufacturers

by P.J. Jakovljevic, Louie Talarico ... Specialty Chemicals has a strategy that includes ... One acquisition, The Peroxide Chemicals unit of ... accurate, timely information while increasing repeat business. ... http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJxLJT_04_10_02_1.asp - 16k - 2002-04-10 Summary: For a vendor, focus is good, as it often results with more value to its targeted customers. A highly focused vendor can also remain profitable even in difficult economic times. One example of a vendor delivering more by covering less is Ross Systems.

Thou Shalt Motivate and Reward Workforce Better

by P.J. Jakovljevic ... other things) effective employee acquisition and retention ... towards executing the corporate strategy, with improved ... stronger link to upstream business goals and ... http:/.../Research/ResearchHighlights/HumanResources/2006/11/research_notes/MN_HR_PJ_11_27_06_1.asp - 17k - 2006-11-27 Summary: The potential of enterprise incentive management (EIM) systems should not be ignored, since this software category promises a fairly rapid and tangible return on investment (ROI), outlines expensive over- and under-payment errors, and reduces administration overhead.

Thou Shalt Motivate and Reward Workforce Better

by P.J. Jakovljevic ... other things) effective employee acquisition and retention ... towards executing the corporate strategy, with improved ... stronger link to upstream business goals and ... http:/.../Research/ResearchHighlights/HumanResources/2008/03/research_notes/MN_HR_PJ_03_24_08_1.asp - 18k - 2008-03-24 Summary: The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on investment, outlines expensive over- and under-payment errors, and reduces administration overhead.

Has The BI Market Consolidation Been Crystal-Clearly Actuated? ...

by P.J. Jakovljevic ... suite and given Actuate's acquisition of Nimble ... term product development and migration strategy with the ... systems, where your corporation's business needs will ... http:/.../Research/ResearchHighlights/DataWarehousing/2003/08/news_analysis/NA_DW_PJ_08_19_03_1.asp - 19k - 2003-08-19 Summary: Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine these products versus the cost and functionality issues of choosing an integrated CPM product suite (if still possible to find). Mission-critical issues like scalability, reliability,

PSA -- Still An Evolving Market

by P.J. Jakovljevic ... applications or from the acquisition of service ... resources and investments with business strategy, and improve ... likelihood for additional business opportunities. ... http:/.../Research/ResearchHighlights/Crm/2003/12/research_notes/TU_CR_PJ_12_27_03_1.asp - 25k - 2003-12-27 Summary: What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly virtual teams both within and outside the four-walls.

Lawson Software-IPO and Several Acquisitions After Part Two ...

by P.J. Jakovljevic & Lou Talarico ... With the Armature acquisition, Lawson has enriched its ... organizations to focus on IT strategy and financial ... the likelihood for additional business opportunities ... http:/.../Research/ResearchHighlights/Erp/2003/11/research_notes/EN_ER_PJ_11_07_03_1.asp - 27k - 2003-11-07 Summary: Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more finely tuned. Namely, the vendor has lately accelerated development, in part through a number of appetizing acquisitions, of its traditional vertical functionality to ensure contin