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About CRM Data Mining Development

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Sagent Improves Its Image With SAS Partnership

by M. Reed
... will offer SAS' world-renowned data mining and CRM ... and a provider of analytics and
CRM solutions to ... senior vice president for business development and channel ...
http:/.../Research/ResearchHighlights/DataWarehousing/2001/04/news_analysis/NA_DW_MFR_04_12_01_1.asp - 8k - 2001-04-12
Summary: Sagent has recently announced a strategic agreement with the SAS Institute, a market leader in analytics and CRM software, to integrate and license select SAS software within its business intelligence solutions. Through a partnership with SAS, Sagent gains additional creditability in the market and SAS

Analyse This

by Kevin Ramesan
... OLPP provides a complete development and delivery ... Campaign management and data mining,
when closely integrated ... CRM applications are the perfect vehicle for ...
http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/TU_ER_KR_07_23_03_1.asp - 14k - 2003-07-23
Summary: Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers and gather insights on all customers' interactions, the ques

SPSS Has A New ShowCase

by M. Reed
... there has been little penetration of data mining technologies in ... a strong mind share
among CRM customers ... However, development has already begun, and there is an ...
http:/.../Research/ResearchHighlights/DataWarehousing/2000/11/news_analysis/NA_DW_MFR_11_14_00_1.asp - 8k - 2000-11-14
Summary: On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels.

Oracle Gets SAP'ed by IBM

by M. Reed
... in the Customer Relationship Management (CRM) market, has ... many other IBM products,
including OLAP and data mining. (TEC predicted this development in September ...
http:/.../Research/ResearchHighlights/DataWarehousing/1999/12/news_analysis/NA_DW_MFR_12_8_99_1.asp - 7k - 1999-12-08
Summary: SAP AG (NYSE: SAP) and IBM (NYSE: IBM) today announced an agreement to expand their global sales, marketing and development relationship. As part of this agreement, the two companies will work together to provide expanded choices for customers that wish to implement mySAP.com and IBM's DB2 Universal Data

Why CRM Is So Hard and What To Do About It: Data is key to making ...

by Barry Briggs
... the analytic applications such as data mining and targeted ... These maps, which direct
CRM data movement across ... integration software that makes CRM work, where he ...
http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_XBB_12_25_02_1.asp - 13k - 2002-12-25
Summary: Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

Amdocs Overhauls Its Marketing

by P.J. Jakovljevic
... Amdocs' traditional strengths in operational CRM, thereby delivering a more ... This
development is in sharp contrast to using traditional data mining tools or ...
http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_03_05_1.asp - 17k - 2005-08-03
Summary: Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

I-Impact Predicts Your Customer Retention!

by Vaugh Preston
... the perfect opportunity for an SMB CRM vendor willing ... processing (OLPP) tool that
integrates data mining functionality, data management facilities ...
http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/VN_CR_XVP_01_30_04_1.asp - 12k - 2004-01-30
Summary: More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland
... Loading (ETL), OnLine Analytic Processing (OLAP), and data mining. ... a B2B Marketplace,
to share data in the ... CRM: Oracle Marketing - Campaign and events management ...
http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_22_01_1.asp - 24k - 2001-11-22
Summary: There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality, and interoperability one could ever ask for.

Why Are CRM and Analytics Intrinsically Connected?

by P.J. Jakovljevic
... software, e-mail organizers, and Web development applications ... of an event and falls
under data mining, a class ... is an integral part of a sound CRM strategy that ...
http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 21k - 2005-08-16
Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems.

Compare SFA Applications and SFA Systems

... Robust data type sets Robust development and customization ... View, edit, create, and
delete CRM Data and activity ... browser Web Interface Web mining Web servers Web ...
http://crm.technologyevaluation.com/sales-force-automation/ - 61k - 2009-04-21
Summary: Compare CRM software: Discover the 3 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Sales Applications, Analytics and Reporting, Technical Functionality. Beyond mere requests for proposals (RFP) te

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