CRM for Outlook 2003

TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

Microsoft Convergence 2003 portrayed an Enterprise Solutions ...

by Kevin Ramesan ... On March 19, 2003, Microsoft (NASDAQ: MSFT ... the launch of both Microsoft CRM application and ... Microsoft integration's masterpiece was clearly Microsoft Outlook. ... http:/.../Research/ResearchHighlights/Crm/2003/05/news_analysis/NA_CR_KR_05_02_03_1.asp - 14k - 2003-05-02 Summary: Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but rather a portrayal of integration between Microsoft back and f

Scala and Microsoft Become (Not So) Strange CRM Bedfellows

by P.J. Jakovljevic ... However, Microsoft CRM will likely get a "right of way" due ... its customers can work in any Microsoft Office 2003 applicationsuch as Word, Outlook, Access, or ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_28_03_1.asp - 16k - 2003-08-28 Summary: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to hel

Microsoft Business Network (MBN)--Coming of Age? Part Two: Market ...

by P.J. Jakovljevic ... Axapta, MBS Great Plains, MBS Navision, MBS Solomon, Microsoft CRM, and related ... for MBN Standard edition (enables the use of Microsoft Outlook 2003 and Excel ... http:/.../Research/ResearchHighlights/Scm/2004/09/research_notes/PN_SC_PJ_09_02_04_1.asp - 20k - 2004-09-02 Summary: Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners.

Major Vendors Adapting to User Requirements

by P.J. Jakovljevic ... 3.0, to allow searching and browsing of customer relations management (CRM) data within the familiar Microsoft Word, Excel, and Outlook Office 2003 environments ... http:/.../Research/ResearchHighlights/ERP/2006/03/research_notes/VN_ER_PJ_03_28_06_1.asp - 20k - 2006-03-28 Summary: SAP and Microsoft have finally realized that their products will increasingly be evaluated by how well they interconnect, how flexible they are, and how intuitive their user interfaces are. However, these trends have already been incorporated by lesser-known vendors.

Microsoft Throws .NET At SMEs, With CRM As Bait

by P.J. Jakovljevic, Louie Talarico ... Accessible from Microsoft Outlook and the Web, MS CRM is devised to ... of North America will be phased and is expected to begin in the first quarter of 2003. ... http:/.../Research/ResearchHighlights/Crm/2002/03/news_analysis/NA_CR_PJ_03_08_02_1.asp - 13k - 2002-03-08 Summary: While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its appetite will remain in check for very long.

Los vendedores más importantes se adaptan a los requisitos del ...

by P.J. Jakovljevic ... de los datos de la gestión de las relaciones con los clientes (CRM) dentro de los ambientes conocidos de Microsoft Word, Excel, y Outlook Office 2003. ... http:/.../es/Research/ResearchHighlights/ERP/2006/03/research_notes/es/VN_ER_PJ_03_28_06_1.asp - 23k Summary: SAP y Microsoft finalmente se han dado cuenta de que sus productos se evaluarán cada vez más por qué tan bien se interconecten, que tan flexibles sean y que tan intuitivas sean las interfases de usuarios. Sin embargo, estas tendencias ya las han incorporado los vendedores menos conocidos.

Professional Services Are Catching-up With CRM

by Kevin Ramesan ... Kevin Ramesan - May 28, 2003 ... Its integration and synchronization with Microsoft Outlook makes it ... Compared to the more traditional CRM applications, it does not ... http:/.../Research/ResearchHighlights/Crm/2003/05/news_analysis/NA_CR_KR_05_28_03_1.asp - 15k - 2003-05-28 Summary: The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business mode

Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part Two ...

by P.J. Jakovljevic ... Namely, by the end of 2003, Scala's results were ... Microsoft Become (Not So) Strange CRM Bedfellows), accessible from both Microsoft Outlook and the ... http:/.../Research/ResearchHighlights/Erp/2004/12/news_analysis/NA_ER_PJ_12_14_04_1.asp - 19k - 2004-12-14 Summary: The merger looks like a positive move for both companies and their customers, since Epicor obtains a foothold in some complementary geographic regions, and in certain discrete manufacturing and service industries it has not really penetrated in the past by acquiring a reasonably run vendor without much e

Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?

by P.J. Jakovljevic ... are scheduled for release in the second half of 2003, with the ... consider (if not adopt straight away) Microsoft's simple, Outlook-centric CRM software. ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_10_03_1.asp - 21k - 2003-03-10 Summary: While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may, on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to look for there in the long run.

The Technology Choices

by P.J. Jakovljevic ... it would be possible to have, for example, a Word 2003-style task ... lines, Great Plains and Navision, along with Microsoft CRM, the Outlook interface, while ... http:/.../Research/ResearchHighlights/ERP/2005/08/research_notes/EN_ER_PJ_08_27_05_1.asp - 27k - 2005-08-27 Summary: In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor.