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Cincom Asserts Expertise In CRM For Complex Manufacturers

by P.J. Jakovljevic
... customers with exactly what they want is not exactly a new concept, but the ... a detailed
discussion on the importance of product configurators in CRM for complex ...
http:/.../Research/ResearchHighlights/Crm/2002/11/news_analysis/NA_CR_PJ_11_26_02_1.asp - 28k - 2002-11-26
Summary: Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover.

Microsoft Throws .NET At SMEs, With CRM As Bait

by P.J. Jakovljevic, Louie Talarico
... The move is Microsoft's latest aim at the business ... legitimacy to the platform and
to the concept of Web ... to companies that need more complex CRM capabilities or ...
http:/.../Research/ResearchHighlights/Crm/2002/03/news_analysis/NA_CR_PJ_03_08_02_1.asp - 13k - 2002-03-08
Summary: While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its appetite will remain in check for very long.

Marquee Vendors Partner for Deepening Inherent CRM and BI Links

by P.J. Jakovljevic
... Aprimo pioneered the concept of marketing resource management ... life expectancy of
independent CRM point solutions ... to the forefront of its latest product suite. ...
http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/EN_CR_PJ_08_17_05_1.asp - 16k - 2005-08-17
Summary: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and il

JD Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2 ...

by P.J. Jakovljevic
... Having advanced the concept of SRM beyond other offerings ... with integrated ERP, SCM
and CRM systems and ... New XBPs available with the latest release of XPI include ...
http:/.../Research/ResearchHighlights/Erp/2002/10/research_notes/EN_ER_PJ_10_03_02_1.asp - 19k - 2002-10-03
Summary: While significant new product deliveries have happened under the company’s own steam, J.D. Edwards has not departed from its traditional policy of congenial partnering with other prominent software providers.

A Lexicon for Customer Relationship Management Success

by Glen Petersen
... for success as opposed to embracing the latest wave of ... to improving the understanding
and vision associated with CRM. Concept, Current State, Change To, Rationale ...
http:/.../Research/ResearchHighlights/CRM/2008/09/research_notes/MI_CR_XGP_09_29_08_1.asp - 27k - 2008-09-29
Summary: Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best men

A Lexicon for Customer Relationship Management Success

by Glen Petersen
... for success as opposed to embracing the latest wave of ... to improving the understanding
and vision associated with CRM. Concept, Current State, Change To, Rationale ...
http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/MI_CR_XGP_03_08_06_1.asp - 29k - 2006-03-08
Summary: Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best men

Cincom Sticks to CONTROL of ETO and MRO Part 1: Recent ...

by P.J. Jakovljevic
... its larger competitors had grasped the concept of vertical ... On the other hand, Cincom's
CRM for Complex Manufacturers ... of CONTROL:2002 TM , the latest version of ...
http:/.../Research/ResearchHighlights/ERP/2002/05/research_notes/EN_ER_PJ_05_23_02_1.asp - 17k - 2002-05-23
Summary: Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for ETO and MRO enterprises. While it is a competitive product that will create buzz in its markets, the road to success is by no means guaranteed.

PowerCerv Finally Overpowered By The '02 Hurricane Season Part 2 ...

by P.J. Jakovljevic
... PowerCerv Integrated Enterprise Response concept by providing ... than having built their
own CRM software, giving ... consider the company's latest value proposition ...
http:/.../Research/ResearchHighlights/Erp/2002/10/news_analysis/NA_ER_PJ_10_29_02_1.asp - 16k - 2002-10-29
Summary: Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing cost, it has to quickly articulate a clear and assuring message to the market that it can and will execute a strategy for enhancing PowerCerv product lines for a foreseeabl

Compare CRM (Financial/Insurance Market) Software

... decision logic using text, the branch concept or a ... mail with hyperlinks back to the
Web CRM platform; in ... the product catalog to access the latest products and ...
http://crm.technologyevaluation.com/financial-insurance/ - 101k - 2009-04-21
Summary: Compare CRM software: Discover the 10 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Insurance and Investment , Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Cu

Arabesque Group

... our focus on the concept of ‘business value ... the convergence of the latest technologies
into ... Inteligence, Business Inteligence CRM, CRM, CRM Enterprise software ...
http://directory.technologyevaluation.com/profile.aspx?vid=18144 - 9k

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