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Seven Magic Questions: How to Improve Your Win Ratio by Selling ...

by Tom Sant
. Featured Author - Tom Sant - September 25, 2006. There are
lots of consultative sales methods around. You may ...
http:/.../Research/ResearchHighlights/CRM/2006/09/research_notes/TU_CR_XTS_09_25_06_1.asp - 8k - 2006-09-25
Summary: There are many consultative sales methods. Each has unique strengths and techniques, but they all try to focus on what matters to the customer. To improve your win ratio, there are seven questions you must first be able to answer.

Besieged By The CRM Throne Aspirants, King Siebel Delivers 'The ...

by P.J. Jakovljevic
... By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" PJ Jakovljevic -
December 21, 2001 1. Event Summary. 2. A New Web-Based Architecture. ...
http:/.../Research/ResearchHighlights/Erp/2001/12/news_analysis/NA_ER_PJ_12_21_01_1.asp - 16k - 2001-12-21
Summary: Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

IFS Has A Magic Growth Formula; But What About Profitability?

by P.J. Jakovljevic
... Has A Magic Growth Formula; But What About Profitability ... based product that enables
it to more feasibly integrate traditional ERP with e-business, CRM and other ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/12/news_analysis/NA_BA_PJ_12_19_00_1.asp - 15k - 2000-12-19
Summary: In November, IFS, a business applications vendor with headquarters in Linkoping, Sweden, reported results for Q3 2000. IFS will enter 2001 with a new product portfolio and a rapid increase in license revenue. However, profitability does not seem to be in the offing.

Besieged By The CRM Throne Aspirants, King Siebel Delivers 'The ...

by P.J. Jakovljevic
... By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" Part 2: Market
Impact PJ Jakovljevic - December 28, 2001. 1. Event Summary. 2. Market Impact. ...
http:/.../Research/ResearchHighlights/Erp/2001/12/news_analysis/NA_ER_PJ_12_28_01_1.asp - 20k - 2001-12-28
Summary: Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

Management of Information Technologies Inc.

... in the development of the new "eDeveloper", Magic''s sophisticated Client ... BMP, BMP,
BMP CONSULTING, CONSULTING, CONSULTING CRM, CRM, CRM DEVELOPMENT, DEVELOPMENT ...
http://directory.technologyevaluation.com/profile.aspx?vid=10600 - 6k

Is MAPICS Getting the Magic of PLM? Part Two: Strategy

by P.J. Jakovljevic and Jim Brown
... These strategic extensions, such as CRM, Web portals, and e-business
applications will ideally be shared by both ERP foundations. ...
http:/.../Research/ResearchHighlights/PLM/2004/07/news_analysis/NA_PL_PJ_07_21_04_1.asp - 17k - 2004-07-21
Summary: During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either 'hunting' or being 'hunted'.

Difficult Conversations: Positioning Your CEO in a CRM ...

by Glen S. Petersen
... The CRM technology is expected to perform some magic because there is zero
commitment for change in operational strategy. This initiative ...
http:/.../Research/ResearchHighlights/CRM/2006/11/research_notes/MI_CR_XGP_11_23_06_1.asp - 14k - 2006-11-23
Summary: For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM to c-level management.

Is MAPICS Getting the Magic of PLM? Part One: Recent Events and ...

by P.J. Jakovljevic and Jim Brown
... prior to being acquired by MAPICS, to natively deliver solid supply chain management
(SCM) and customer relationship management (CRM) modules (see Mid-Market ...
http:/.../Research/ResearchHighlights/PLM/2004/07/news_analysis/NA_PL_PJ_07_20_04_1.asp - 22k - 2004-07-20
Summary: The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS, seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP product line on a Microsoft .NET-based technology platf

CRM Testing Throughout Implementation

by James Lyndsay
... You've selected your vendor and ordered your customer relationship management (CRM)
system. Someone uttered the magic words "strategic partnership". ...
http:/.../Research/ResearchHighlights/SoftwareTestTools/2004/10/research_notes/MI_TT_XJL_10_13_04_1.asp - 26k - 2004-10-13
Summary: In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, o

Has SAP Found Magic Formula (One) To Learn The Ropes Of Marketing?

by P.J. Jakovljevic
... SAP Found Magic Formula (One) To Learn The Ropes Of Marketing? ... to partnerships and
working with other vendors that specialize in e-business and CRM software. ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/10/news_analysis/NA_BA_PJ_10_23_00_1.asp - 10k - 2000-10-23
Summary: SAP is responding to the changing Internet marketplace in a multiplicity of ways. First, by restructuring to develop flexibility; then, by forming key partnerships and alliances to put content behind its extensive advertising campaign for mySAP.com, which started in full force on September 22. Will racin

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