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TEC Products
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CRM, Success, and Best Practices: A Wake Up Call Part One ...
| by Glen S. Petersen |
... results are all too predictable—another case of CRM ... The most recent study of this
nature was ... term profitability, these statistically-based studies provide a ...
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| http:/.../Research/ResearchHighlights/Crm/2004/10/research_notes/MI_CR_XGP_10_21_04_1.asp - 23k - 2004-10-21 |
| Summary: Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de
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How Can IT Help Competitiveness These Bleak Days? – Part 2 » ...
... I would agree with Dana Blankenhorn’s recent blog post that touts now as the ... But
then again,
the HBR article findings and case studies came from the pre-2005 ...
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| blog.technologyevaluation.com/.../2009/02/13/how-can-it-help-competitiveness-these-bleak-days-–-part-2/ - 59k - 2009-02-13 |
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PeopleSoft Annuncio-es Continuation Of Its Shopping Spree
| by P.J. Jakovljevic |
... Likewise in JD Edwards' recent acquisition of YOUCentric (see ... mean some time for
delivering
referenceable case studies to prove ... fill the gaps in its CRM and e ...
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| http:/.../Research/ResearchHighlights/Erp/2002/01/news_analysis/NA_ER_PJ_01_25_02_1.asp - 13k - 2002-01-25 |
| Summary: While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line
channels, one is to wait and see how quickly a
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Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part ...
| by P.J. Jakovljevic |
... of a three-part article on recent Oracle announcements ... modifications, as illustrated
in the
above customer case studies. ... which has not been the case yet despite ...
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| http:/.../ResearchHighlights/BusinessApplications/2001/07/research_notes/EN_BA_PJ_07_12_01_1.asp - 13k - 2001-07-12 |
| Summary: Increased competitive pressure on many fronts, and lingering mixed perceptions about the 11i Applications suite, leaves Oracle
at a crossroads for sustaining the momentum it had the last year.
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How Can IT Help Competitiveness These Bleak Days? – Part 1 » ...
... Also, the case studies of renowned companies like Otis Elevator ... In any case, the
HBR study highlighted CVS/pharmacy ... the article were not more recent than 2005 ...
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| blog.technologyevaluation.com/.../2009/01/27/how-can-it-help-competitiveness-these-bleak-days-–-part-1/ - 57k - 2009-01-27 |
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Mainstream Enterprise Vendors Begin to Grasp Content Management ...
| by P.J. Jakovljevic |
... A few high profile case studies have shown how the ... are already realizing value from
recent BI or ... Financials Dispute Management, and mySAP CRM Case Management. ...
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| http:/.../Research/ResearchHighlights/PIM/2004/11/research_notes/TU_PI_PJ_11_13_04_1.asp - 26k - 2004-11-13 |
| Summary: To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications
focused on structured data offer only a part of the total solution. In other words, businesses also need content management
for the unstructured data and content, which can
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“Act Vertical” vs. “Go Extinct” Retailers – Part 1 » ...
... Upbeat recent results of leading Retail SCM applications providers like JDA Software ...
On the
qualitative side, the firm conducted in-depth case studies on 10 ...
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| blog.technologyevaluation.com/blog/2009/03/30/“act-vertical”-vs-“go-extinct”-retailers-–-part-1/ - 66k - 2009-03-30 |
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CRM: The Truth, The Whole Truth And Nothing But The Truth(For A ...
| by Dick Lee/Caribou Lake |
... But after the recent release of the findings from a ... surrounding CRM, many germinating
from "studies" conducted by ... In either case, self-inflicted injuries. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/02/research_notes/MI_CR_XDL_02_15_03_1.asp - 21k - 2003-02-15 |
| Summary: Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr
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Between Toyota and Sony: Japanese Software in the US Market » The ...
... Recent stats actually show that Toyota sales are making gains, while GM and the ... of
how its
solution helped a US client (currently, the case studies are for ...
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| blog.technologyevaluation.com/.../2008/12/16/between-toyota-and-sony-japanese-software-in-the-us-market/ - 56k - 2008-12-16 |
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SAP for the Chemicals Industry: Challenges and User ...
| by Olin Thompson and PJ Jakovljevic |
... SAP will have to continue by documenting successful case studies. ... A Case Study:
SAP's
New Advertising Campaign). ... true in light of Infor's recent acquisition of ...
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| http:/.../Research/ResearchHighlights/ERP/2006/06/research_notes/PN_ER_XOT_06_01_06_1.asp - 22k - 2006-06-01 |
| Summary: Using the SAP ERP Chemicals Packaged Solution may represent a significant advantage—but only if SAP is the right enterprise
resource planning system for the prospective user company, and if the prepackaged business processes are a suitable fit.
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