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Results 1 - 10 of about 572 for service analytics.
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Will Servigistics Click on More Service Cylinders? – Part 2 » ...
... knowledge management (KM) for gathering, organizing and delivering information); sourcing; repair and returns
(reverse logistics); and service analytics. ...
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| blog.technologyevaluation.com/.../2009/08/12/will-servigistics-click-on-more-service-cylinders-–-part-2/ - 59k - 2009-08-12 |
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CRM for Manufacturing vs. Regular CRM » The TEC Blog
... CRM Evaluation Center, you can compare CRM products from customer service, analytics, or any
other functionality that is important to a manufacturing company. ...
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| blog.technologyevaluation.com/blog/2009/09/15/crm-for-manufacturing-vs-regular-crm/ - 51k - 2009-09-15 |
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New Vendor Acquisition Strategies in the Enterprise Applications ...
| by P.J. Jakovljevic |
... processes such as human resources (HR) administration, benefits, and payroll, but should also offer capabilities
such as self-service, analytics, and workflow ...
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| http:/.../Research/ResearchHighlights/ERP/2006/04/research_notes/EN_ER_PJ_04_26_06_1.asp - 31k - 2006-04-26 |
| Summary: The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and
are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors.
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An Unusual Human Capital Management Suspect
| by P.J. Jakovljevic |
... enables companies to automate core processes such as HR, benefits, and payroll, and also offers capabilities
including self-service, analytics, and workflow to ...
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| http:/.../Research/ResearchHighlights/HumanResources/2006/10/research_notes/PN_HR_PJ_10_12_06_1.asp - 26k - 2006-10-12 |
| Summary: With Infor Human Capital Management (HCM) 3.0, Infor has combined transactional and strategic human resources functionality
with planned integration to its flagship enterprise resource planning and extensions solutions, so that customers can better
align HCM initiatives with overall business strategy.
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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
| by P.J. Jakovljevic |
... In 2002, the vendor launched many applications for interactive planning and service analytics,
such as the initial release of Applix Interactive Planning ...
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| http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_10_03_1.asp - 21k - 2003-03-10 |
| Summary: While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run.
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The Changing Face of CRM » The TEC Blog
... integrated end-to-end solution that delivers a robust CRM tool which includes sales force automation; customer
support and service; analytics capabilities; and ...
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| blog.technologyevaluation.com/blog/2009/02/10/the-changing-face-of-crm/ - 48k - 2009-02-10 |
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Business Intelligence: Its Ins and Outs
| by Mukhles Zaman |
... available in the market such as CRM analytics, supply chain analytics, sales analytics,
customer analytics, product and service analytics, finance analytics ...
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| http:/.../ResearchHighlights/BusinessIntelligence/2009/04/research_notes/TU_BI_MZ_04_29_09_1.asp - 24k - 2009-04-29 |
| Summary: In today's highly competitive business climate, the quality and timeliness of business information for an organization is
not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the
inevitable benefits of business intelligence.
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Business Intelligence: Its Ins and Outs
| by Mukhles Zaman |
... available in the market such as CRM analytics, supply chain analytics, sales analytics,
customer analytics, product and service analytics, finance analytics ...
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| http:/.../ResearchHighlights/BusinessIntelligence/2005/04/research_notes/TU_BI_MZ_04_26_05_1.asp - 25k - 2005-04-26 |
| Summary: In today's highly competitive business climate, the quality and timeliness of business information for an organization is
not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the
inevitable benefits of business intelligence.
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Appian Analytics
... Appian Analytics is an analytic service bureau that specializes in helping clients use data to
their fullest advantage. Our consulting ...
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| http://directory.technologyevaluation.com/profile.aspx?vid=10668 - 6k |
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Interelate: More on Tap Than Apps
| by L. Talarico |
... ASP, bundles applications and industry expertise in data analysis, database marketing, analytics, and
CRM to deliver an analytical CRM service to its customers ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k - 2000-09-15 |
| Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical
CRM service offerings that promise to provide more value
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